Log into your account and go to the MY ACCOUNT TAB. Click on Identity Verification and follow the steps to upload your selfie and ID.
Account verification may also be required for certain deposit methods, credit/debit card transactions, payout requests, or whenever additional identity confirmation is needed.
Depending on the situation, SBG Global may request additional documentation such as a valid government-issued ID, driver’s license, passport, recent utility bill, proof of deposit method, or copies of the credit/debit card used for a transaction.
For Zelle deposits, a selfie ID may be required.
Verification requirements may vary depending on the account and transaction. Customer Support will let you know if any additional documentation is required.
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